Frequently Asked Questions (FAQ)
Our florist website is open 24 hours a day, so you can place your order at any time. Our customer service team and delivery services are available from 9am to 6pm daily.
You can browse and select your favorite bouquets through our website, then add to your shopping cart and complete the checkout process. We support a variety of payment methods, including credit cards.
Yes, we offer same-day delivery. Please make sure you place your order before 12am that day to ensure same-day delivery. Specific delivery times may vary depending on delivery location.
Delivery charges vary depending on the distance of the delivery address. You can view specific delivery charges at checkout.
Yes, you can specify a delivery time when placing your order. We will try our best to deliver according to your request, but please note that there may sometimes be delays due to traffic or weather.
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you, but please note that orders that have already been shipped may not be canceled or modified.
We offer various types of bouquets including birthday bouquets, wedding anniversary bouquets, celebration bouquets, holiday bouquets and special custom bouquets. You can view all products on our website.
Yes, our flowers are sourced from quality suppliers, ensuring that every bouquet is fresh and delivered to you in the best possible condition.
In order to extend the life of flowers, we recommend that you cut the flower stems at an angle, then place the bouquet in a clean vase and add an appropriate amount of water. Change the water and trim stems daily to keep your bouquet fresh longer.
You can check the status of your order through the “Order Inquiry” function on our website by entering your order number and email address. We will also notify you of every step of your order’s progress via email and text message.
If your payment is unsuccessful, please first confirm whether your payment information is correct. If you still cannot complete your payment, please try another payment method or contact our customer service team for assistance.
During checkout, you can enter your coupon code in the “Promo Code” input box and click the “Apply” button. The discount will be automatically applied to your order.
You can contact our customer service team through the following methods:
- Telephone: 01167687881
- Email: info.sariyaflorist@gmail.com
- Online customer service: Click the “Contact Customer Service” button in the lower right corner of the website